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Business Continuity: With the Cloud, It’s a Three-Layer Cake
A recent survey of small and medium size businesses (SMBs) by Symantec found that these companies experienced a median of 6 outages in the previous year, including cyber-attacks, power outages,...
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Inventory Lists in Dash
Past blog postings have covered many aspects of the DSCI customer portal. This week, I’m going to highlight the inventory lists that can be found in the system and provide additional details about one...
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Mastering 7 Layers of OSI, Part 1: The Physical Layer
This is part 1 of a 7-part series describing the OSI model and solutions to common barriers at each layer of the model. The OSI (Open Systems Interconnection) model is a common way of describing how...
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Keep Your Head While in the Cloud
In this final post in my series on business communications continuity, I’ll examine the top layer in the “three-layer cake” of hosted communications: the Cloud layer. (I’ve reviewed the Local and...
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Mastering 7 Layers of OSI, Part 3: The Network Layer
This is part 3 of a 7-part series describing the OSI model and solutions to common barriers at each layer of the model. The third layer of the OSI model, the Network Layer, is responsible for...
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VIDEO: Meet a DSCI Service Delivery Specialist
Today’s video is the second in a series that will introduce you to the members of Team DSCI. To ensure a smooth installation process for all your orders, we’ve got to have an all-star team. Our...
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VIDEO: Meet a DSCI Tier-2 Technical Support Specialist
Today’s video is the third in a series that will introduce you to the members of Team DSCI. Check out our previous videos, Meet a DSCI Service Delivery Specialist and Meet a DSCI Project Manager....
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VIDEO: Meet a DSCI Account Executive
Today’s video is the fourth in a series that will introduce you to the members of Team DSCI. Check out our previous videos, Meet a DSCI Tier-2 Technical Support Specialist, Meet a DSCI Service Delivery...
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Mastering 7 Layers of OSI, Part 5: The Session Layer
This is part 5 of a 7-part series describing the OSI model and solutions to common barriers at each layer of the model. The fifth layer of the OSI model, the Session Layer, is responsible for building,...
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A Day in the Life of a DSCI Product Manager
Today’s post is the fifth in a series that will introduce you to the members of Team DSCI. Check out our previous posts to meet an Account Executive, Tier-2 Technical Support Specialist, Service...
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Myth Busted: “We Don’t Need All Those Features”
This post is the second in a series about “Busting Hosted UC Myths.” Check out part 1, Myth Busted: “Hosted UC is Too Expensive.” What will they think of next? (Image from Flickr user loudestnoise)...
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What I Love About UCx: Those Little Presence Flags
This week marks 1 year since DSCI launched UCx, our hosted unified communications service. To mark the occasion, this blog post is the first in a series which will explore the wide range of features...
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A Day in the Life of a Marketing Manager
I am sure that someone looking at my desk could figure out in a matter of moments that I’m a marketer. Tradeshow badges and DSCI postcards adorn the cubicle walls. Product literature is perched on a...
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